HARi CRM vs Monday
A real CRM, not a project board with a CRM label
Monday.com is a great work OS, but it's not a CRM. HARi gives you purpose-built sales tools at a fraction of the cost.
HARi CRM (20 users)
HK$1,990
per month, all included
Monday CRM Pro (20 users)
HK$3,744
CRM features require Pro or Enterprise
Save HK$1,754 per month
What Monday users complain about
Project management first, CRM second
Monday.com started as a project management tool and added CRM later. The result is a CRM that thinks in tasks and boards, not contacts, deals, and pipelines. Basic CRM features like email tracking and lead scoring require workarounds or third-party integrations.
Per-seat pricing scales fast
Monday CRM Pro costs US$24/seat/month (billed annually). A 20-person team pays US$480/month — and that is just CRM. Add Monday Work Management for your ops team and the bill doubles.
No built-in email, invoicing, or AI enrichment
Monday CRM does not include native email integration, invoicing, or AI-powered contact enrichment. You need third-party apps from their marketplace or manual data entry for features that a purpose-built CRM includes out of the box.
CRM features locked behind higher tiers
Lead scoring, email tracking, mass emails, and advanced reporting all require the Pro plan (US$24/seat) or Enterprise (US$48/seat). The Standard plan at US$12/seat gives you a pipeline board but misses the features that make a CRM actually useful.
Feature comparison
| Feature | HARi | Monday |
|---|---|---|
| Pricing (20 users) | HK$1,990/mo | HK$3,744/mo |
| Purpose-built CRM | Yes, from day one | Added on top of work OS |
| Native email integration | Built-in unified inbox | Third-party via marketplace |
| AI contact enrichment | Included | Not available |
| Invoicing | Built-in | Not available |
| Workflow automation | Visual IF/ELSE, no code | Board automations (Pro+) |
| WhatsApp integration | Built-in | Third-party add-on |
| Custom entities | No-code, instant | Custom boards (limited CRM context) |
| Project management | Task tracking | Full work OS with Gantt, Kanban, timelines |
| Team collaboration | CRM-focused | Docs, whiteboards, dashboards |
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Start my free trialPricing sources
Competitor pricing from their official pricing pages as of April 2026. HARi pricing: haricrm.com/pricing. Pricing comparisons based on standard published rates (before negotiated discounts). All prices in USD unless otherwise noted.
Monday.com CRM pricing: monday.com/crm/pricing. Monday CRM Pro: US$24/seat/month billed annually. Monday CRM Enterprise: US$48/seat/month. HK$ conversion at 1 USD = 7.8 HKD. 20 users at Pro tier: 20 x US$24 = US$480/mo = HK$3,744/mo.