HARi CRM vs Pipedrive

Pipedrive features + invoicing + AI at a lower price

Pipedrive is great for pipelines. But your business needs invoicing, tasks, workflows, AI, and more. HARi gives you everything in one tool.

HARi CRM (20 users)

HK$1,990

per month, all included

Pipedrive Professional (20 users)

HK$7,650

+ add-ons ($13-41/mo each)

Save HK$5,660 per month

What Pipedrive users complain about

Pipedrive G2 reviews consistently cite terrible support as the #1 complaint. Slow responses, unhelpful answers.

Pipedrive is sales-only. Need to send an invoice? That is a separate tool. HARi includes invoicing with line items, tax, and PDF generation.

LeadBooster ($32.50/mo), Web Visitors ($41/mo), Campaigns ($13.33/mo) — the real cost is much higher than the base price.

Workflow automations are capped on Essential and Advanced plans. Need more? Upgrade to Professional or Power.

Pipedrive has a basic AI assistant but no contact enrichment, no AI-powered scoring, no AI workflow actions.

Custom reports and revenue forecasting are locked behind Professional ($49/user) and Enterprise ($79/user).

Feature	HARi	Pipedrive
Pricing (20 users)	HK$1,990/mo	HK$7,650/mo
AI enrichment	Included	Not available
Invoicing	Built-in (PDF/DOCX)	Not available
Task management	Full (assignments, due dates)	Basic activities only
View modes	Table, Cards, Kanban, Calendar, Timeline	Kanban + Table
Custom entities	Unlimited, no-code	Custom fields only
Workflow automation	Unlimited, IF/ELSE, loops	Limited on lower plans
Multi-channel inbox	Email, Telegram, WhatsApp	Email only
Pipeline UX	Kanban + BPF stages	Excellent (their core)
Mobile app	PWA (coming)	Native iOS/Android

14-day free trial. Import your data. See the difference in minutes.