HARi CRM vs Zoho
Save 36% vs Zoho for a 10-person team
Zoho CRM is powerful but complex. HARi gives you everything a small team needs at a flat HK$1,990/month — no per-seat fees, no module maze.
HARi CRM (20 users)
HK$1,990
per month, all included
Zoho CRM Enterprise (20 users)
HK$6,240
+ add-ons for full functionality
Save HK$4,250 per month
What Zoho users complain about
The Zoho module maze
CRM, Desk, Campaigns, SalesIQ, Bigin, Projects, Invoice, Analytics — Zoho has 50+ apps. Which ones do you actually need? Most SMEs end up paying for 4-5 modules just to cover basic CRM functionality.
Per-seat pricing adds up fast
Zoho CRM Enterprise costs US$40/user/month. A 20-person team pays US$800/month — and that is just CRM, not email campaigns, help desk, or invoicing.
Features scattered across modules
Need invoicing? That is Zoho Invoice. Email campaigns? Zoho Campaigns. Help desk? Zoho Desk. Each module has its own login, its own settings, and its own learning curve.
Not self-service for non-technical users
Zoho CRM is powerful but its configuration — custom functions, Deluge scripting, Blueprint workflows — assumes technical comfort that most SME owners do not have.
Feature comparison
| Feature | HARi | Zoho |
|---|---|---|
| Pricing (20 users) | HK$1,990/mo | HK$6,240/mo |
| All features included | Yes, one plan | Tiered (Standard to Ultimate) |
| AI enrichment | Included | Zia AI (Enterprise+) |
| Multi-channel inbox | Email, Telegram, WhatsApp | Email + social (separate modules) |
| Setup time | 5 minutes | 1-4 weeks |
| Invoicing | Built-in | Zoho Invoice (separate app) |
| Workflow automation | Visual IF/ELSE, no code | Blueprint + Deluge scripting |
| Custom entities | No-code, instant | Custom modules (Enterprise+) |
| Ecosystem & integrations | API + webhooks | 50+ Zoho apps + marketplace |
| Mobile app | Responsive web | Native iOS/Android |
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Start my free trialPricing sources
Competitor pricing from their official pricing pages as of April 2026. HARi pricing: haricrm.com/pricing. Pricing comparisons based on standard published rates (before negotiated discounts). All prices in USD unless otherwise noted.
Zoho CRM pricing: zoho.com/crm/zohocrm-pricing. Zoho CRM Enterprise: US$40/user/month billed annually. HK$ conversion at 1 USD = 7.8 HKD.